topic I think we should use c# to in Product Forum

Resolution Changes when Running through Login Agent

MageshSundarave — Mon, 13 Feb 2017 12:30:00 GMT

Hi BP Community, We are deploying a process in Citrix HVD technology. When running a process from control room without using login agent, it works fine. But when we run it through login agent, the resolution changes automatically to 1024*728. Required resolution for our process to run using surface automation: 1600*900. We are unable to change force the required resolution in the HVD€™s. So guide us how to change the resolution to the above required.

Can you change the profile of

John__Carter — Mon, 13 Feb 2017 14:41:00 GMT

Can you change the profile of the user ID used by Login Agent to have 1600x900 as it's default?

Hi Carter,

MageshSundarave — Fri, 17 Feb 2017 01:03:00 GMT

Hi Carter, Can I have a detailed explanation reagarding this. It would be very helpful if we set up a skype call and try to understand the issue.

Hello magesh.sundaravelu

Anonymous — Thu, 08 Jun 2017 19:53:00 GMT

Hello magesh.sundaravelu Did you solve this problem? I am having a similar situation.

I think we should use c# to

Prasanna_Kumar1 — Fri, 11 Aug 2017 15:01:00 GMT

I think we should use c# to set resolution

Folks - any suggestions on

NithyaselvanJey — Thu, 28 Sep 2017 21:40:00 GMT

Folks - any suggestions on how to resolve this. We are running into a similar situation where the resolution switches to 1024 * 768 when logged in through login agent. #Tush001 - how did you resolve this? Can you provide some more details? --> Should we look at writing a powershell script to force the resolution to 1920*1080 on login.

i am interest in what

RogerBruggeman — Fri, 29 Sep 2017 08:46:00 GMT

i am interest in what everyone is using when it comes with OCR technology. if you are using an OCR technology outside of the one supplied in Blue Prism I am interested to know what you are using and how you feel about it .... we are researching in acquiring a better OCR technology and would like to know which one's to investigate

i am interest in what

RogerBruggeman — Fri, 29 Sep 2017 08:47:00 GMT

Hi,

NiallWhelan — Thu, 05 Oct 2017 18:09:00 GMT

Hi, We are facing the same issue on one of our processes using HVD. Resolution at 1024 * 768 and need it to default to 1920 * 1200 for the process to work. Did anyone find a solution, and if so could you provide details? Thanks Niall

Hello.

KristianGunnars — Thu, 12 Oct 2017 17:56:00 GMT

Hello. We are also having this issue. Any help would be greatly appreciated.

We too faced the same issue ,

Anonymous — Thu, 02 Nov 2017 09:05:00 GMT

We too faced the same issue , we told the VDI maintenance team to set 1366*768 (for our environment) as default resolution. Then resolution stayed at 1366*768 for us with login agent as well .

Hi,

BluePrismWallen — Fri, 10 Nov 2017 10:51:00 GMT

Hi, We solved this by install RAdmin server into the target resource pc. RAdmin server installation will also install a Display Adapter. Then login to that machine with RAdmin client and then set the resolution as preferred. After that restart the machine. Finally verify the result by login to resource pc with Login Agent. With these steps, they works for us. PS. IMO, any remote desktop application should do the trick as long as it provides a Display Adaptor and not using same method as RDP for remote. PS2. The max resolution is also depending on the memory of the VGA on the target machine. Our preferred resolution is 1920*1680 and it requires a memory as 8MB.

Hi Magesh,

VinothkumarC_N — Fri, 08 Dec 2017 12:19:00 GMT

Hi Magesh, We are also facing same problem when running though login agent. By default the screen resolution sets to 1280*800 when we run through login agent. However we want it to run under 1364*768 resolution. Please let me know how you resolved the issue on your end

Hi,

VinothkumarC_N — Fri, 08 Dec 2017 16:52:00 GMT

Hi, We are also facing same problem when running though login agent. By default the screen resolution sets to 1280*800 on VDI when we run through login agent. However our preferred resolution is 1366*768. Please let me know if anyone has resolved this type of issues on your end

This PowerShell script fixed…

Anonymous — Tue, 19 Dec 2017 21:52:00 GMT

This PowerShell script fixed our issue. https://gist.github.com/whiggs/fc06ff3c286d0363353e1f59dfa5dc4e

This PowerShell script fixed…

Anonymous — Tue, 19 Dec 2017 21:54:00 GMT

This PowerShell script fixed our issue. https://gist.github.com/whiggs/fc06ff3c286d0363353e1f59dfa5dc4e

Hi Everyone,…

Ansar_AhmedAtta — Fri, 04 May 2018 20:35:00 GMT

Hi Everyone, I am also facing the same issue over resolution. Please help me in fixing this TIA.