topic RE: Chrome launch stucked on loading page in Product Forum

Chrome launch stucked on loading page

EdoardoBianchi — Mon, 11 Apr 2022 08:13:00 GMT

Good morning,
We are experiencing a problem since a couple of months.
When we try to launch Google Chrome using Blue Prism via Control Room, sometimes the browser is opening on an endless loading blank page. This problem is happening a lot lately, and some processes cannot run at all because of this.
Performing the action in debug is not causing any issue.
We are using bluePrism 6.7.2.23806 with Blue Prism 6.9 Browser Extension version 2.2.0
Thank you in advance to anybody that will help us.

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Edoardo Bianchi
Analyst
Avanade
Europe/Rome
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RE: Chrome launch stucked on loading page

John__Carter — Mon, 11 Apr 2022 08:22:00 GMT

Hi Edoardo - if you have not already done so, please raise a ticket so our Support team can help you.

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John Carter
Professional Services
Blue Prism
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RE: Chrome launch stucked on loading page

EdoardoBianchi — Mon, 11 Apr 2022 12:19:00 GMT

Hi John,
I never did that but I can try!
Thank you

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Edoardo Bianchi
RPA Engineer
Sprint Reply
Florence
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