topic RE: Unable to mark queue items as exception in Product Forum

Unable to mark queue items as exception

mnunn — Tue, 03 Sep 2019 15:43:00 GMT

Hi,

We are facing a weird issue in blue prism while marking queue items as exception. We are facing this problem while marking them as exception manually and from runtime resource as well.

Thanks,
Manoj

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Manoj kumar Nunna
Senior Developer
Tyson Foods
Asia/Kolkata
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RE: Unable to mark queue items as exception

AmiBarrett — Tue, 03 Sep 2019 17:52:00 GMT

Looks like a temp table. Have you tried restarting the SQL server?

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Ami Barrett
Lead RPA Software Developer
Solai & Cameron
America/Chicago
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RE: Unable to mark queue items as exception

mnunn — Wed, 04 Sep 2019 08:03:00 GMT

Hi,

Yes, we have tried that option too. no luck still.

Regards,
Manoj

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Manoj kumar Nunna
Senior Developer
Tyson Foods
Asia/Kolkata
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RE: Unable to mark queue items as exception

John__Carter — Wed, 04 Sep 2019 09:02:00 GMT

Raise a support ticket Manoj for official advice but I'd guess the issue is with user account running the BP Server service.

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John Carter
Professional Services
Blue Prism
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