topic RE: Unable to save excel file in Shared Path drive in Product Forum

Unable to save excel file in Shared Path drive

MichaelIbrahim1 — Thu, 28 Nov 2019 11:27:00 GMT

Hi Team,

When BOT tries to save the excel file in shared path drive it throws the error message :

"Could not execute code stage because exception thrown by code stage: Call was rejected by callee. (Exception from HRESULT: 0x80010001 (RPC_E_CALL_REJECTED))"

Can someone please suggest what needs to be done.

Regard
Michael

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Michael Ibrahim
RPA Developer

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RE: Unable to save excel file in Shared Path drive

jegendra — Fri, 29 Nov 2019 00:13:00 GMT

Hi Michael,

The error message HRESULT: 0x80010001 RPC_E_CALL_REJECTED is generated by Excel application and invoked by Blue Prism.
Or The specific user account may not having sufficient access rights to save the file on the network drive.
To resolve this issue, please review through the following links.

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Jega Avinasinathan
Customer Support Engineer
Blue Prism
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RE: Unable to save excel file in Shared Path drive

vivek.kumar.goel — Fri, 29 Nov 2019 05:43:00 GMT

1- Make Sure you have the shared drive configured on your system
2- Make sure you have sufficient write access to the drive/folder that you are trying to access.
3- While reading the data, make sure, you copy the file to a local folder before reading- This will save time and also save lot of connection issues.
4- While writing the data to the drive, I would prefer to write file in local folder, then copy/move it to where you want on the shared drive. It saves a lot of connection issues.

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Vivek Goel
RPA Architect
Asia/Singapore
+6594554364
https://www.rpatools.com/
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