https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85695#M36655 I am not sure what you mean by opening a 'process state' - but I have never seen the hanging you suggest when opening an action properties or selecting to view an action in object studio. Tue, 25 Jul 2017 21:06:00 GMT Denis__Dennehy 2017-07-25T21:06:00Z https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85694#M36654 HI, While opening an Action and process state in the processes, BP hangs. Have anyone seen such a behavior? Due to this once I double click or open the property of an Action state or a process state, BP just processes and the wait icon appears. My installation is on Windows 10 and SQL Server Express 2016.. Toady I noticed that it hangs while trying to print the page. I somehow think this could be a DB issue. Could it be? Please suggest. Regards Ganesh Shenoy Tue, 25 Jul 2017 18:41:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85694#M36654 GaneshShenoy 2017-07-25T18:41:00Z https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85695#M36655 I am not sure what you mean by opening a 'process state' - but I have never seen the hanging you suggest when opening an action properties or selecting to view an action in object studio. Tue, 25 Jul 2017 21:06:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85695#M36655 Denis__Dennehy 2017-07-25T21:06:00Z https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85696#M36656 I noticed that it hangs while trying to print the page as well. I somehow think this could be a DB issue? What common between Action, Process and Printing that these gets hung in my installation of BP? Any expert comments please... Fri, 28 Jul 2017 08:11:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85696#M36656 GaneshShenoy 2017-07-28T08:11:00Z https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85697#M36657 Identified the Root Cause of the issue that started this email chain and issue fixed Root Cause: It was a printer set-up! The laptop had a default printer which was not active in the network I was on. Resolution: Changed the default printer to ""Print to PDF"" and Issue is resolved. Mon, 14 Aug 2017 10:06:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85697#M36657 GaneshShenoy 2017-08-14T10:06:00Z https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85698#M36658 Hi Denis, Identified the Root Cause of the issue and fixed Root Cause: It was a printer set-up! The laptop had a default printer which was not active in the network I was on. Resolution: Changed the default printer to ""Print to PDF"" and Issue is resolved. Mon, 14 Aug 2017 10:16:00 GMT https://community.blueprism.com/t5/Product-Forum/BP-Hangs-while-opening-process-or-Action-State/m-p/85698#M36658 GaneshShenoy 2017-08-14T10:16:00Z