topic Hi John, We are also facing… in Product Forum

UIA and AA mode does not work

ZahibSidiq — Fri, 19 Oct 2018 16:16:00 GMT

Hello, I am trying to spy some element in an ERP application (Unite4 Property Management) by using either UIA or AA mode, but it does not work. The application is 64-bit and the wierd thing is that, it did work before but after reinstalling the Windows, it just stopped working. help will be much appreciated. Best wishes Zahib Sidiq

Try changing the Application…

John__Carter — Fri, 19 Oct 2018 18:36:00 GMT

Try changing the Application Manager Mode setting

Hi John, We are also facing…

Naga_MounikaGel — Fri, 19 Oct 2018 20:29:00 GMT

Hi John, We are also facing the same issue with v6.2.1 when windows is reinstalled. We are facing this issue in the Production. And all Application modeller settings look ok but can you elaborate more on what needs to be changed in Application modeller to get the issue resolved. Thank you. Best regards, Naga

Naga - I don't know if it…

John__Carter — Fri, 19 Oct 2018 22:11:00 GMT

Naga - I don't know if it will resolve the issue, it was just a guess when Zahib mentioned 64bit. In App Modeller there is a drop down box that affects the way it functions - see Application Manager Mode in the product Help for a description of the options. But as I said, it's a guess, not a fix. If you're still stuck then I suggest a Support ticket.

Thank you John and I did…

ZahibSidiq — Mon, 22 Oct 2018 12:19:00 GMT

Thank you John and I did tried different modes but I did not work. Support ticket? what is that?

https://portal.blueprism.com…

John__Carter — Mon, 22 Oct 2018 14:13:00 GMT

https://portal.blueprism.com/customer-support/how-get-help-customer-sup…

RE: https://portal.blueprism.com…

kawaycheung — Sat, 12 Oct 2019 09:24:00 GMT

I found a solution by re-registering oleacc.dll and uiautomationcore.dll.

Open CMD in start and type regsvr32 with the path of the dll's.

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