topic RE: Blue Prism Desktop Digital Worker API installation Issue in Product Forum

Blue Prism Desktop Digital Worker API installation Issue

ramprasad.gajula — Sun, 20 Nov 2022 10:30:00 GMT

Hi All,
Good day!

I am unable to install the Blue Prism Digital Worker API installation, due to the error below. Please see the below screenshot. If you know how to resolve the issue, kindly help me.

Note: This is a prerequisite software for Blue Prism Desktop installation.

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Ram Prasad Gajula
Tech Lead
EY
Bangalore
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RE: Blue Prism Desktop Digital Worker API installation Issue

BohyonHwang — Mon, 21 Nov 2022 01:05:00 GMT

Blue Prism Digital Worker API may not be installed on the system where BP API is already installed, I know.

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Bohyon Hwang
Director
블루프리즘
Seoul
+82262033950
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RE: Blue Prism Desktop Digital Worker API installation Issue

ramprasad.gajula — Mon, 21 Nov 2022 04:26:00 GMT

Hi Bohyon,
Thank you for the update. I installed the same setup 3 months back and it worked fine on the same machine. I'm not sure why it's a giving issue now.

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Ram Prasad Gajula
Tech Lead
EY
Bangalore
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RE: Blue Prism Desktop Digital Worker API installation Issue

BohyonHwang — Mon, 21 Nov 2022 09:04:00 GMT

OMG, I have to apologize my fault.
Blue Prism document describes as follows: The Digital Worker API must be installed as part of the Blue Prism Desktop installation. The API must be installed on an IIS-enabled server, which should have a low latency connection to the Blue Prism database. The Digital Worker API can be installed on the same server as the Blue Prism API, if required.
https://bpdocs.blueprism.com/bp-7-1/en-us/blue-prism-desktop/desktop-install/desktop-digital-worker-api.htm
Since I faced the same failure installing Digital Worker API but succeeded to install it on another system, I seemed to be confused.

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Bohyon Hwang
Director
블루프리즘
Seoul
+82262033950
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RE: Blue Prism Desktop Digital Worker API installation Issue

ramprasad.gajula — Mon, 21 Nov 2022 11:48:00 GMT

Thank you for the update !

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Ram Prasad Gajula
Tech Lead
EY
Bangalore
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RE: Blue Prism Desktop Digital Worker API installation Issue

ramprasad.gajula — Wed, 23 Nov 2022 14:32:00 GMT

Hi All,
The issues were resolved after fresh installation of BP Desktop using the following versions of the products which are compatible with each other:
BPE 7.1.0.62280
BP API 7.1.0.62280
BP Desktop 7.1.0.62280
BP Digital Worker API 7.1.0.62280
BP Hub 4.6.0.99

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Ram Prasad Gajula
Tech Lead
EY
Bangalore
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