topic Hi Stefan, Do you know if it… in Product Forum

Scheduler doesn't start pending items

l.kiciak — Thu, 23 Aug 2018 11:20:00 GMT

Hi, from time to time we are faceing with the problem, when the scheduler adds a new pending item to the session management, but does't run it. The issue is quiet critical, because some of our processes run at night and scheduler blocks VDI pool, and next process cannot be started. Does any of you have had a similiar issue and maybe found a solution or any notifcation system about this kind of situation? Many thanks in advance, Best, L

Are there required Startup…

ryanamiller — Thu, 23 Aug 2018 23:55:00 GMT

Are there required Startup Parameters that need to be defined in the Schedule's Task that are missing? If you right-click a Pending session and chose run, are you prompted for Startup Parameter values?

Hi Ryan, the process, which…

l.kiciak — Fri, 24 Aug 2018 01:51:00 GMT

Hi Ryan, the process, which stuck yesterday has a startup parameter (it is set in the scheduler). When I ran it manually, i was prompted with startup value. Today we had the same issue, but with the processes, which don't have any startup parameters. I'm not sure, if it important for this issue, but process are started one by one as tasks in scheduler, depending whether it's completed or terminated. L

I think this is related to…

JereVekka — Sun, 26 Aug 2018 16:59:00 GMT

I think this is related to Blue Prism connection problems in 6.xx versions. We are issuing also pending items which blocks all rest schedules for current resource and also all other problems mentioned in this thread We have not yet tested does 6.3 fix any/some/all problems mentioned earlier.

We are facing the same issue…

miba-lego — Thu, 30 Aug 2018 13:40:00 GMT

We are facing the same issue and we are running V. 5.0.32.0 - So i do not think it is a V.6 related issue. Also - We have been running our current version for almost a year, and we havent experienced this issue before.

We are running into the…

stefan.hansen — Mon, 03 Sep 2018 13:05:00 GMT

We are running into the exact same issue. Both processes with and without startup parameters. We are running the newest version: 6.3.0

How many schedules are…

PetriKaukua — Mon, 03 Sep 2018 17:13:00 GMT

How many schedules are being started at the same time or almost at the same time (i.e. in a span of couple of minutes)? We have noticed that Blue Prism stops performing well (skips steps, schedules are stuck in pending state or resources are just plainly offline etc.) when there are more than a few schedules being started at the same time or in a span of couple of minutes. So far it looks like it is an inherent problem in Blue Prism itself and it only seems to manifests after a time when you are gradually increasing volume (schedules, processes etc.) that are being run.

We have just been told by a…

stefan.hansen — Tue, 02 Oct 2018 17:28:00 GMT

We have just been told by a supporter at Blue Prism that they are working on a fix for this. He couldn't give us a release time only that their developers have this issue at the highest priority.

Hi Stefan, So, are all…

K_PrabhuChaitan — Thu, 04 Oct 2018 15:32:00 GMT

Hi Stefan, So, are all versions including latest version of BP has the scheduler problem ? Regards, Prabhu

Hi Stefan, Do you know if it…

JohnnyNguyen — Thu, 08 Nov 2018 14:46:00 GMT

Hi Stefan, Do you know if it has been resolved yet? As we are also experiencing this issue.

Reading this post and look…

MathieuBelin — Tue, 20 Nov 2018 21:40:00 GMT

Reading this post and look like there is a fix on the version 6.3.2 https://portal.blueprism.com/forums/technical-queries/general/scheduler… Kind regards

@mathieu - That thread seems…

AmiBarrett — Tue, 20 Nov 2018 21:47:00 GMT

@mathieu - That thread seems to refer to a case where resources are no longer available, which should be separate from the ""stuck in pending"" bug. That being said, I found the following in the 6.4 release notes. Not sure if it means they've fixed it or not. A further improvement in this area reduces the time taken to retrieve items from a queue based on Item Key filters. • Schedules - Queries on schedules have been optimized to improve performance in the following areas: • Schedule triggers • Schedule log entries • Task sessions