Interact - Installation Setup

DanielEstrella — Thu, 15 Jul 2021 08:08:00 GMT

Hi,

Im currently in process of installing Interact 4.3 on our environment. I notice that Installer has been running for more than an hour and still on status copying new files. Kindly advice on the below on what might happen on it or what to do. Thank you in advance! Here is some screenshots i took.

Thanks and regards,

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Daniel Estrella
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RE: Interact - Installation Setup

ChristinaMorale — Thu, 15 Jul 2021 18:16:00 GMT

Hi Daniel, I noticed you also submitted a support ticket on this issue on which I'd like to share the resolution for others who may also experience this issue.

Reviewing event logs provided more details on the issue, in this case the error was:

ErrorText:
C:\Program Files (x86)\Blue Prism\Files\Files\sql-configuration\ColumnEncryption.ps1 : A parameter cannot be found
that matches parameter name 'FriendlyName'.
+ CategoryInfo : InvalidArgument: (:) , ParameterBindingException
+ FullyQualifiedErrorId : NamedParameterNotFound,ColumnEncryption.ps1

The current OS was Windows Server 2012. After upgrading to meeting the minimum requirement of Windows Server 2016 the installation was able to proceed.

https://bpdocs.blueprism.com/hub-interact/4-3/en-us/installation/install-hub-software.htm

If I missed any steps please feel free to share 🙂

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Christina Morales
Senior Support Engineer
Blue Prism
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Interact - Installation Setup

RE: Interact - Installation Setup