topic RE: Access Right Issues in Product Forum

Access Right Issues

PrathyushaMelap — Tue, 29 Sep 2020 08:32:00 GMT

Hello,

Any one Observed issue with access Right for user Profiles in Blue Prism, Access right for the group is greyed out and unchecked, User roles looks all good but developers are unable to view their objects folders. looking for some ideas and suggestions to resolve this issue.

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Prathyusha Melapindi
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RE: Access Right Issues

PatrickAucoin — Tue, 29 Sep 2020 12:38:00 GMT

Hi,
Can you check that the Blue Prism license valid? Often when these options appear disabled, it is because the license has expired.

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Patrick Aucoin
Senior Product Consultant
Blue Prism
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RE: Access Right Issues

PrathyushaMelap — Tue, 29 Sep 2020 12:56:00 GMT

Hello Patrick,

The license file looks good too. Any other reason for this issue to occur?

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Prathyusha Melapindi
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RE: Access Right Issues

NileshJadhavBP — Tue, 29 Sep 2020 13:28:00 GMT

Hi,

Can you check access level? as per image its showing restricted.

Thanks

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Nilesh Jadhav
Senior RPA Specialist
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RE: Access Right Issues

PrathyushaMelap — Tue, 29 Sep 2020 13:46:00 GMT

Hello Nilesh,

How do we change the access level here since everything is greyed out?

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Prathyusha Melapindi
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RE: Access Right Issues

james.man — Wed, 30 Sep 2020 00:42:00 GMT

You might want to check whether the user you are logged in as belongs to a role that has the permission: "Manage Business Object Access Rights".

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James Man
Professional Services
Blue Prism
Asia/Hong_Kong
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RE: Access Right Issues

NileshJadhavBP — Wed, 30 Sep 2020 11:18:00 GMT

Hi Prathyusha ,

Sorry for late response.

Please login with Admin so you will get full access to change the user level access.

Do let me know outcome.

Thanks
Nilesh

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Nilesh Jadhav
Senior RPA Specialist
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