topic RE: Blue Prism v6.5.1 server Setup - Single sign on issue in Product Forum

Blue Prism v6.5.1 server Setup - Single sign on issue

ParthasarathyV2 — Fri, 13 Dec 2019 21:58:00 GMT

Currently we're Setting up Blue Prism v6.5.1 server and we are getting below error.

Below are the steps we followed to set up the application server.

Installed Blue prism 6.5.1 in Windows Application Server 2012 R2.
Created Blue prism Database with Single sign on for an Active Directory Group. Database got created successfully .
Trying to login into Blue prism from Windows Application Server 2012 R2 using single sign on and got below error.

"Single Sign on Failed - you are not in any groups that are authorized to log in. Blue Prism will now exit. Contact your network administrator to resolve these configuration problems"

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Parthasarathy Velusamy
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RE: Blue Prism v6.5.1 server Setup - Single sign on issue

james.man — Mon, 16 Dec 2019 03:20:00 GMT

Hello,

Which user are you attempting to log in as? Ensure that the user that you are logged into Windows is a part of the "administrator" Active Directory Security Group that was specified during the database creation step.

Once logged in as the administrator, further "Blue Prism user roles" to "Active Directory Security Groups" can be mapped from inside the Blue Prism software.

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James Man
Professional Services
Blue Prism
Asia/Hong_Kong
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RE: Blue Prism v6.5.1 server Setup - Single sign on issue

ParthasarathyV2 — Tue, 24 Dec 2019 13:09:00 GMT

James,

Thank you for the solution. It worked.

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Parthasarathy Velusamy
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