topic RE: Problem with 6.5 BP Server connection in Product Forum

Problem with 6.5 BP Server connection

JasonEtchason — Thu, 16 May 2019 05:26:00 GMT

We are trying to migrate our test environment to 6.5 but are getting an error when we click the "Test Connection" button within Blue Prism's Connection Configuration screen. See attached image for the error.Â The Error details are at the bottom of this message. Despite getting an error, we ARE able to log into the application and interact with the control room, with seemingly no problem.Â However the fact that the test reports an error is concerning and we are not moving forward until finding a proper resolution. We did find out that if we we launch automate.exe as admin, the "Test Connection" DOES WORK. It is a mystery to us why running automate.exe with elevated privileges would change the result.Â To further analyze the behavior of the connection I did a local install against a new local SQL Express DB and had the same results.Â And it happens whether we use SQL Authentication or Windows Auth. Hoping someone has some insight into what might be going on here. Â Here are the error details are: The following error has occurred: Object reference not set to an instance of an object. System.NullReferenceException: Object reference not set to an instance of an object. Â Â at BluePrism.AutomateAppCore.DataMonitor.DatabaseMonitoredDataStore.GetMonitoredData() Â Â at BluePrism.AutomateAppCore.DataMonitor.SimpleDataMonitor..ctor(IMonitoredDataStore dataStore) Â Â at BluePrism.AutomateAppCore.DataMonitor.TimerDataMonitor..ctor(IMonitoredDataStore dataStore) Â Â at BluePrism.AutomateAppCore.ServerManager.StartDataMonitor() Â Â at BluePrism.AutomateAppCore.ServerManagerWCF.OpenConnection(clsDBConnectionSetting connectionSetting, Dictionary`2 keys, IUser& systemUser, Boolean useLegacyPermissionsTable) Â Â at BluePrism.AutomateAppCore.ServerFactory.Validate(clsDBConnectionSetting connectionSetting) Â Â at BluePrism.Config.ConnectionDetail.t(Object ce, EventArgs cf)

Hello,Â jketchas! We've facedâ€¦

DiogoFurlan — Wed, 29 May 2019 02:07:00 GMT

Hello,Â jketchas! We've faced the same problem when migrating our enviromento do BP 6.5. When testing the connection, we get a 'Object reference not set to an instance of an object.' error message, but can still log in the application. Have you found a solution to this problem? If so, can you please share with us? Thanks!

Please raise this issue as aâ€¦

John__Carter — Fri, 31 May 2019 16:17:00 GMT

Please raise this issue as a support ticket

RE: Please raise this issue as aâ€¦

KristinaBrend — Fri, 07 Jun 2019 07:21:00 GMT

A client is experiencing the same problem, did any of you find a solution?

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Kristina Brend
Advisor
Webstep
Europe/Oslo
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RE: Problem with 6.5 BP Server connection

JasonEtchason — Mon, 10 Jun 2019 21:33:00 GMT

All, we have gotten confirmation from BluePrism that this is due to a bug introduced in 6.5 when making a change to the code that implements the 'test connection' routine.

They have assured us that the bug only exists in the 'test connection' routine and that regular session connections are not impacted.

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Jason Etchason
RPA Developer
Bechtel
America/Phoenix
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