topic RE: Work Q processing order in Product Forum

Work Q processing order

PvD_SE — Thu, 06 May 2021 08:24:00 GMT

Hi,

I apologize already now for a sub-par question.

My process has a collection of 6 initial rows that need to be added to the WorkQ and must be processed in the same order as they were in the collection. For simplicity's sake I gave them Item Key values 1, 2, 3...,6. When I check the WorkQ after populating it, I see that the entries are not in the correct order, but in a random-ish almost correct order. However, the process seems be able to pick them up for processing in the correct order.

Questions:

Can I assume the entries will be processed in the same order as the collection they came from?
Why oh why are the WorkQ entries not in the same order as the collection...?

My assumption is that question one answers with a no, so I'll arrange for them to be put to the WorkQ with either a priority flag or with a short delay in between each entry.

Thanks in advance on any answers or comments, and sorry again for my silly question.

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Happy coding!
Paul
Sweden

PS. I did search the community pages, but with a quadriljon posts titled 'Work Queue' I deemed it unlikely to find anything useful.

RE: Work Q processing order

_Amlansahoo — Fri, 07 May 2021 07:08:00 GMT

Hi Paul,

I ma using 6.4.3 for me the way it appeared in collection same way it's adding to queue or you can do one thing you can take one by one row from collection to another single row collection then you can add it to queue. Hope it helps 🙂

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Amlan Sahoo
RPA Consultant
Equinix
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RE: Work Q processing order

Ben.Lyons1 — Fri, 07 May 2021 07:45:00 GMT

Hi Paul,

The items should appear in effectively the same order and the digital workers will work them in reverse order (oldest first). If your testing indicates otherwise, this may be a bug and I would recommend raising a support ticket to check.

If it's not a bug (also, if it is a bug and the only alternative is to upgrade) and you want to force the order, you can try adding 1 item at a time in the correct order. This may seem lengthy, so alternatively you could assign each item with a priority, starting at 1 and working your way up.

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Ben Lyons
Product Consultant
Blue Prism
UK
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