https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48497#M4013 <P>Hola chicos,</P> <P>instale blue Prism hub 4.6, pero al intentar acceder a <A href="https://authentication.local/&nbsp;" target="test_blank">https://authentication.local/&nbsp;</A> me muestra lo siguiente&nbsp;</P> <P></P> <P><span class="lia-inline-image-display-wrapper" image-alt="16390.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/16545i93F59260BB9DD041/image-size/large?v=v2&amp;px=999" role="button" title="16390.png" alt="16390.png" /></span></P> <P>tienen idea de que es lo que puede estar pasando quedo atento a cualquier ayuda,</P><BR /><BR />------------------------------<BR />Tomás Salinas<BR />------------------------------<BR /> Mon, 20 Nov 2023 13:11:00 GMT TomásSalinas 2023-11-20T13:11:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48497#M4013 <P>Hola chicos,</P> <P>instale blue Prism hub 4.6, pero al intentar acceder a <A href="https://authentication.local/&nbsp;" target="test_blank">https://authentication.local/&nbsp;</A> me muestra lo siguiente&nbsp;</P> <P></P> <P><span class="lia-inline-image-display-wrapper" image-alt="16390.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/16545i93F59260BB9DD041/image-size/large?v=v2&amp;px=999" role="button" title="16390.png" alt="16390.png" /></span></P> <P>tienen idea de que es lo que puede estar pasando quedo atento a cualquier ayuda,</P><BR /><BR />------------------------------<BR />Tomás Salinas<BR />------------------------------<BR /> Mon, 20 Nov 2023 13:11:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48497#M4013 TomásSalinas 2023-11-20T13:11:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48498#M4014 <P>Hi Tomas,</P> <P></P> <P>We have a couple of Knowledge Base articles related to this scenario and associated Windows error message; have you reviewed these as a first step to see if they help prevent this issue?</P> <UL> <LI><A href="https://support.blueprism.com/en/support/solutions/articles/7000078454-windows-error-http-error-502-5-ancm-out-of-process-startup-failure-when-validating-a-hub-interact" target="_blank" rel="noopener">Windows error "HTTP Error 502.5 - ANCM Out-Of-Process Startup Failure" when validating a Hub/Interact installation</A></LI> <LI><A href="https://support.blueprism.com/en/support/solutions/articles/7000078443-hub-errors-ancm-out-of-process-startup-failure-when-browsing-through-the-hub-website" target="_blank" rel="noopener">Hub errors "ANCM Out-Of-Process Startup Failure" when browsing through the Hub website</A></LI> </UL><BR /><BR />------------------------------<BR />Steve Boggs<BR />Senior Product Support Engineer<BR />Blue Prism<BR />Austin, TX<BR />------------------------------<BR /> Mon, 20 Nov 2023 16:48:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48498#M4014 steven.boggs 2023-11-20T16:48:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48499#M4015 <P>Hola Steve,</P> <P>Ahora puedo acceder a <A href="https://authentication.local/" target="_blank" rel="noopener">https://authentication.local/</A> pero ahora al ingresar a <A href="https://hub.local/" target="test_blank">https://hub.local/</A> me muestra lo siguiente:</P> <P><span class="lia-inline-image-display-wrapper" image-alt="16384.png"><img src="https://community.blueprism.com/t5/image/serverpage/image-id/16537iD6F9F6A7F920C9E3/image-size/large?v=v2&amp;px=999" role="button" title="16384.png" alt="16384.png" /></span></P> <P>Agradezco mucho tu ayuda</P><BR /><BR />------------------------------<BR />Tomás Salinas<BR />------------------------------<BR /> Tue, 21 Nov 2023 19:49:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48499#M4015 TomásSalinas 2023-11-21T19:49:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48500#M4016 <P>I'm glad to hear you got past the original 502.5 error. In order to investigate this new error, I would recommend looking into the Windows Event Viewer logs and the Hub logs for more information to determine the problem.</P> <P>Our KB article, "<A href="https://support.blueprism.com/en/support/solutions/articles/7000078497-how-to-gather-logs-to-investigate-issues-with-hub-and-its-related-plugins" target="_blank" rel="noopener">How to gather logs to investigate issues with Hub and its related plugins</A>" explains how to locate these logs for review. If you need additional assistance with this issue, I would recommend opening a ticket with us in Product Support and providing the relevant logs.</P><BR /><BR />------------------------------<BR />Steve Boggs<BR />Senior Product Support Engineer<BR />Blue Prism<BR />Austin, TX<BR />------------------------------<BR /> Wed, 22 Nov 2023 15:21:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48500#M4016 steven.boggs 2023-11-22T15:21:00Z https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48501#M4017 <P>Steve muchas gracias por tu ayuda el error ya fue solucionado.</P><BR /><BR />------------------------------<BR />Tomás Salinas<BR />------------------------------<BR /> Thu, 23 Nov 2023 12:28:00 GMT https://community.blueprism.com/t5/Product-Forum/Blue-Prism-hub-4-6-HTTP-Error-502-5/m-p/48501#M4017 TomásSalinas 2023-11-23T12:28:00Z