https://community.blueprism.com/t5/Product-Forum/Reason-System-Exception-Error-while-retrieving-emails-Error/m-p/90057#M40349 Hi All, Anyone experienced this issue before and known fix? we are able to retrive emails manually but through blueprism we have the following error: Session (ID: xxxxxxxxxx-xxxxxxxx.x) terminated. Process Name: Test-MailRetrival; Reason: System Exception : Error while retrieving emails: Error while retrieving emails: Thu, 19 Apr 2018 12:20:00 GMT Pradeep_SundarG 2018-04-19T12:20:00Z https://community.blueprism.com/t5/Product-Forum/Reason-System-Exception-Error-while-retrieving-emails-Error/m-p/90057#M40349 Hi All, Anyone experienced this issue before and known fix? we are able to retrive emails manually but through blueprism we have the following error: Session (ID: xxxxxxxxxx-xxxxxxxx.x) terminated. Process Name: Test-MailRetrival; Reason: System Exception : Error while retrieving emails: Error while retrieving emails: Thu, 19 Apr 2018 12:20:00 GMT https://community.blueprism.com/t5/Product-Forum/Reason-System-Exception-Error-while-retrieving-emails-Error/m-p/90057#M40349 Pradeep_SundarG 2018-04-19T12:20:00Z https://community.blueprism.com/t5/Product-Forum/Reason-System-Exception-Error-while-retrieving-emails-Error/m-p/90058#M40350 Double-check that the MAPIEx DLLs are in the Blue Prism directory, or at least that they are in a path matching that shown in the MAPIEx VBO. Also ensure that the mail client isn't open on the target machine... have a read through the MAPIEx guide, if you haven't already. Fri, 20 Apr 2018 02:42:00 GMT https://community.blueprism.com/t5/Product-Forum/Reason-System-Exception-Error-while-retrieving-emails-Error/m-p/90058#M40350 MikeHiggs 2018-04-20T02:42:00Z https://community.blueprism.com/t5/Product-Forum/Reason-System-Exception-Error-while-retrieving-emails-Error/m-p/90059#M40351 Thanks Michael. 1. The issue is intermittent; i.e., the process works fine for few hours and completes successful mail retrivals until the error occurs. 2. A restart of the BOT VM resolves the error for 10-12 hours. Based on the above im assuming that BP doesnt have enough memory or ran out of memory to retrive emails ? However we dont have any out of memory exception on BOT screen or in the event logs. Do you know how to resolve this scenario ?   Regards Pradeep Sundar Fri, 20 Apr 2018 03:08:00 GMT https://community.blueprism.com/t5/Product-Forum/Reason-System-Exception-Error-while-retrieving-emails-Error/m-p/90059#M40351 Pradeep_SundarG 2018-04-20T03:08:00Z