topic Opening url Process Imtelligence in Product Forum

Opening url Process Imtelligence

JonathanAranha — Fri, 29 Sep 2023 00:06:00 GMT

Hello people good night! I successfully installed Process intelligence, but I was unable to open the URL configured at the time of installation, the timlinepi and time broker services are running, I am using the same port that I used in Decipher, could this be a problem?

This is the configuration of my timlinepi.xml configuration file:

I'm trying to open process intelligence through this link: http://SRV-D-RPA-02:80

------------------------------
Jonathan Aranha

RPA Specialist
------------------------------

RE: Opening url Process Imtelligence

alexhim — Fri, 29 Sep 2023 14:47:00 GMT

Hi Jonathan!

Glad to hear you were able to get Process Intelligence installed. I am also suspect of the port conflict you mention. Let's first stop the services that run Process Intelligence, by entering the following in the command line (CMD):

sc stop timelinepi

In that same timelinepi.xml configuration file you mentioned, change the port so you are not in conflict with Decipher (or anything else), perhaps to something like this:

<env name="BASE_URL" value="http://SRV-D-RPA-02:82"/>
<env name="PROXY_PORT" value="82"/>

Notice that if I am not using the default port 80, I have to specify that port in the base URL. After you make these changes and save them, run the following command in the command line (CMD):

sc start timelinepi

I'd then reboot the machine for good measure, and you should be set when visiting the URL–just make sure you're including the full URL, including the new port number in your browser, i.e.: http://SRV-D-RPA-02:82

Let me know if this works!

------------------------------
Alex Him
Solution Engineer
SS&C Blue Prism
New York, NY
------------------------------

RE: Opening url Process Imtelligence

JonathanAranha — Fri, 29 Sep 2023 16:11:00 GMT

Hi, Alex!

Thanks for your answer, I tried the change and it still didn't work.

One question, is there no need to create a website on IIS just like Decipher? I didn't see anything about this in the manual.

Below is a print of the error generated:

------------------------------
Jonathan Aranha
------------------------------

RE: Opening url Process Imtelligence

alexhim — Wed, 04 Oct 2023 13:05:00 GMT

Olá Jonathan,

Have you verified that your system meets the requirements for Process Intelligence? Please check out our online documentation here which lists requirements such as the OS. For example, Process Intelligence needs Windows Server 2019 or later, not Windows 10/11.

I know Decipher can run on Windows 10 or Windows Server 2012, so I want to make sure we have the right starting point.
------------------------------
Alex Him
Solution Engineer
SS&C Blue Prism
New York, NY
------------------------------