topic RE: The Business Object ... is not available. Please visit System Manager ... in Product Forum

The Business Object ... is not available. Please visit System Manager ...

igor_rosancic — Mon, 17 May 2021 09:37:00 GMT

Hi,
We have one problem with running processes after we import new object into production environment.
When we add new object into production if we doesn't restart ResourcePC (just application or whole machine) when we run process which use that process we will got this error:

"The Business Object XX is not available. Please visit System Manager to check that this Object is installed and that it has not been disabled."

This start to happened after upgrade of our environment from 6.4 to 6.8 versions.
Also, when we import new release of existing object we doesn't have this problem.

Only similar problem which I found on community is this one:

https://community.blueprism.com/communities/community-home/digestviewer/viewthread?MessageKey=987208de-1f32-47c4-a13a-f8b43f672386&CommunityKey=d8a0860f-1370-4a8d-a272-ad61dbc9b3f3&tab=digestviewer

Thanks,
Igor

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Igor Rosančić
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RE: The Business Object ... is not available. Please visit System Manager ...

james.man — Fri, 21 May 2021 01:06:00 GMT

Hello,

Does this article describe the issue that you had?
https://portal.blueprism.com/customer-support/support-center#/path/Operational-Support/Administration/Releases/1401636382/Why-do-I-get-ERROR-Internal-The-Business-Object-is-not-available-exception-within-the-session-log-for-an-Object-which-should-be-available.htm

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James Man
Professional Services
Blue Prism
Asia/Hong_Kong
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RE: The Business Object ... is not available. Please visit System Manager ...

igor_rosancic — Fri, 21 May 2021 10:09:00 GMT

Hi,

Not really. I got answer from your support that on version 6.8.0 which we use exists known error with importing new objects. Solution is to restart ResourcePC machine after import new object and to upgrade version to 6.8.1 or newer.

Thanks,
Igor

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Igor Rosančić
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