topic RE: Does Service Assist provide native Chat Bot functionality? in Product Forum

Does Service Assist provide native Chat Bot functionality?

Tejaskumar_Darji — Wed, 15 Jun 2022 10:32:00 GMT

Does Service Assist provide native Chat Bot functionality?

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If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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RE: Does Service Assist provide native Chat Bot functionality?

ewilson — Wed, 15 Jun 2022 16:48:00 GMT

Hi @Tejaskumar_Darji,

If you mean does Service Assist have a native (aka plug-and-play) chat bot service, the answer is no. Service Assist can be integrated with 3rd party chat bot frameworks, but it doesn't provide the actual chat bot functionality itself.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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RE: Does Service Assist provide native Chat Bot functionality?

Tejaskumar_Darji — Thu, 16 Jun 2022 08:40:00 GMT

Thank you for your quick assistance.

------------------------------
If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji
Sr. Consultant-Technical Lead
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