Internet Explorer has stopped working pop up

HarishM2 — Wed, 15 May 2019 19:39:00 GMT

Hi everyone, We automated web application, When BotÂ is running Â >50Â work itemsin the Queue. SpordicallyÂ Â Internet is throwing errorÂ likeÂ "Internet Explorer ha stopped working" pop up. We are not able to replicate in development or QA environment we are only seeingÂ this inÂ production. Not sure how we can fix this issue? Any Suggestions are appreciated . Below are the steps: > Launch web applicationÂ > navigate to second tab(there will be two tabs ) > search specific itemÂ > click that item(OnceÂ Bot click thatÂ item Â it will open new window- This window has 7 tabs) > Trying to navigate 6th tab.(To navigate 6th tab we are using actions focusÂ andÂ clickcenter in navigate stage) Â When I try to navigate the 6th tab Seeing Internet Explorer has stopped working Error. If we are able to Replicate in QA or dev we are able to spy the pop up , Since we are not able to spy the Internet ExplorerÂ pop up. we are trying different ways with out spying the pop up. Â Below are the some of the thing I tried: 1) Spied the second window in win 32 and tried to close it. Thought it will close the pop upÂ (Not working) 2) Some how I am able to generateÂ different pop up in the second window with window Title "Message from webpage "(Please Wait. Your previous Request is being processsed. Click ok to exit the window) - With out spying this pop up I tried to attach the pop up with window title and sending global send Keys (Alt+F4) to the root element in the Application modeller and alsoÂ tried sendingÂ Global send keys in spied element of second window(win32)Â Â )Â - Not workingÂ Â Â Â Note: AttachedÂ the second window by using window title. Â Thanks!

Have you got access toâ€¦

ConnorTickhill — Thu, 16 May 2019 20:52:00 GMT

Have you got access to change the group polices? if you follow the link there is a way to disable the popup therefore BP would be able to manage as a system exception/crash Â https://www.raymond.cc/blog/disable-program-has-stopped-working-error-dialog-in-windows-server-2008/ Â This way there is no popup but clearly the item being worked will need to be reworked Â Hope this helps Cheers

Â I followedÂ second optionâ€¦

HarishM2 — Tue, 21 May 2019 21:23:00 GMT

Â I followedÂ second option under windows registry replacing DontshowUi from 0 to 1. I tested from the past 2 days ,Now I am not seeing Internet Explorer pop up any more thanks a lot Connor.Â

topic Internet Explorer has stopped working pop up in Product Forum

Internet Explorer has stopped working pop up

Have you got access toâ€¦

Â I followedÂ second optionâ€¦