topic RE: Interact anonymous user in Product Forum

Interact anonymous user

zdenek.kabatek — Mon, 30 Aug 2021 13:36:00 GMT

Hi,

I have a following requirements - send users from organization or outside organization a link so that they can click on it and it will open an Interact form.

I believe that for users who are part of organization SSO it can be achieved (can you help how?) but for users outside organization is it possible?

Thanks.

Regards,

Zdenek

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Zdeněk Kabátek
Head of Professional Services
NEOOPS
http://www.neoops.com/
Europe/Prague
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RE: Interact anonymous user

joefarr — Tue, 31 Aug 2021 06:28:00 GMT

Hi Zdeněk

It's not currently possible to send a link to a new submission. Any link to an Interact form would require the user to log in and then take them to the Interact Home tab. From there, they can select the relevant tile for a new submission or move to other tabs to see previously submitted forms, items in their inbox, etc.

Also, any user, whether inside or outside your organization, must have an Interact user account with a unique username. Interact does not currently support public forms but this is planned for a future release.

Cheers

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Joe Farr
Product Consultant
Blue Prism Limited
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RE: Interact anonymous user

zdenek.kabatek — Tue, 31 Aug 2021 06:35:00 GMT

Hi, Joe,

thanks a lot for a prompt reaction. Just for reassurance - is SSO supported? So that a user receiving a link does not have to provide logging details?

Regards,

Zdenek

------------------------------
Zdeněk Kabátek
Head of Professional Services
NEOOPS
http://www.neoops.com/
Europe/Prague
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RE: Interact anonymous user

joefarr — Tue, 31 Aug 2021 12:20:00 GMT

Hi Zdeněk

SSO is not supported as yet. As per the roadmap, this will be resolved in the November release along with the mapping of Active Directory roles to Hub and Team management functions.

Cheers

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Joe Farr
Product Consultant
Blue Prism Limited
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