Jira Ticket & BP Automation with External API Service (Speakatoo)

NishS — Sat, 18 Feb 2023 14:24:00 GMT

Hello Team,

We are an IVR automation company & already using a Text to Speech Automation service from Speakatoo (Speakatoo TTS ) for automating our calling campaigns.

The API document is below:

https://www.speakatoo.com/documentation_view/speakatoo--api-documentation

Since this is an external API service, there could be a possibility for a failed response. So, we are looking to automatically create JIRA ticket if any API call fails and returns any response apart from 200. For this, I am looking to implement BP bots which will not only create tickets but also notifies stakeholders with exception messages.

Please let me know if this can be achieved.

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Nish S
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RE: Jira Ticket & BP Automation with External API Service (Speakatoo)

ewilson — Sun, 19 Feb 2023 13:35:00 GMT

Hello @Nish S

Search the Digital Exchange for Jira. There are multiple connectors available that implement different parts of the overall Jira REST interface. You should be able to find one for creating tickets/issues.

Cheers,

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Eric Wilson
Director, Integrations and Enablement
Blue Prism Digital Exchange
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Jira Ticket & BP Automation with External API Service (Speakatoo)

RE: Jira Ticket & BP Automation with External API Service (Speakatoo)