topic RE: Scheduler in Product Forum

Scheduler

faheemsd — Tue, 26 Nov 2019 13:12:00 GMT

Hi Folks,

From the past two days we are facing one issue with the scheduler.We have the Process which Starts at 6:30AM it's doing good Evryday with the schedule time but don't know what happen suddenly it's showing one more schedule with the same process at 12:15:01 Pm but i couldn't find that schedule in in Blue prism and don't know from where it's adding.Whn i click on the View Scheduke for 12:15:01 Pm it's bringing me back to the Original Schedule at 6:30 AM.

How did we resolve this issue?

Can we see from where it's adding the Schedue time as 12:15:01 Pm?

Can we see in Blue Prism data base who's creating this schedule?

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SYED FAHEEM
Project Engineer
Wipro Limited
Asia/Kolkata
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RE: Scheduler

jegendra — Wed, 27 Nov 2019 06:08:00 GMT

Hi Syed,

You can see the details of owner of the scheduler and relevant activities from the Audio Logs which can be accessed via Blue Prism System > Audit > Audit Logs.

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Jega Avinasinathan
Customer Support Engineer
Blue Prism
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RE: Scheduler

vivek.kumar.goel — Thu, 28 Nov 2019 08:39:00 GMT

Go through Audit and Scheduler logs to troubleshoot this.

Also appreciate if you can share your findings.

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Vivek Goel
RPA Architect
Asia/Singapore
+6594554364
https://www.rpatools.com/
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RE: Scheduler

JerinJose — Thu, 28 Nov 2019 08:45:00 GMT

HI Syed,

Please check the time format setting of your application server. probably that's causing issue.

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Jerin Jose
RPA Product SME
EY
Asia/Kolkata
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