topic RE: Sending email using Outlook API in Product Forum

Sending email using Outlook API

SuyogDoshi — Wed, 18 Mar 2020 10:45:00 GMT

Hi All,
I am working on the automation of the process. The final step of the process is to send an email. I am able to use the VBO to trigger this email. Once I initiate sending email action it errors out. The local IT team, network team, and AD support team are looking at the issue. Till now we haven't got any solution for this issue. I can across pages to access Outlook using APIs and Graph API. I am unable to generate the token to send an email using BluePrism. Can anyone please help me in accessing this Outlook API using BluePrism?

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Suyog Doshi
RPA Architect
LTI
Asia/Kolkata
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RE: Sending email using Outlook API

SuyogDoshi — Wed, 18 Mar 2020 10:50:00 GMT

@Tanmay Dixit & @Sandeep Motwani involving you for details if required.

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Suyog Doshi
RPA Architect
LTI
Asia/Kolkata
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RE: Sending email using Outlook API

GopalBhaire — Wed, 18 Mar 2020 13:18:00 GMT

You can use Graph API to send mail using Blue Prism for that you need to do following steps:
1. Register your app in Azure portal to get Client ID and Secret
2. Store those in your credential manager as OAuth 2 Cred
3. Configure to use Graph API in Web API Services (BP portal has a thorough documentation on it.)
4. For Authentication go to Common Authentication: Select OAuth 2 -> Select Credential Configured-> Paste the Auth URI that you'll get from Azure
5. Add and configure the Send Mail action

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Gopal Bhaire
Analyst
Accenture
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RE: Sending email using Outlook API

SuyogDoshi — Wed, 18 Mar 2020 15:11:00 GMT

Thanks, @GopalBhaire.
I am not sure about the process of registering the app in the Azure portal. If I am using BluePrism how should I register this?
@Tanmay Dixit & @Sandeep Motwani, please add details or help me if I am missing anything.

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Suyog Doshi
RPA Architect
LTI
Asia/Kolkata
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RE: Sending email using Outlook API

Anonymous — Wed, 18 Mar 2020 15:33:00 GMT

Hi @SuyogDoshi

You can alternatively use Outllook. Managed Services in case you do not have access for REST API

You can also find pre built objects for it on the blueprism Digital Exchange in case VBO does not work

Alternatively , REST api can be used by creating a connected App on Azure 365 portal. It uses OAth2.0 authentication which requires Client I'd and secret
to access the mailbox
Client ID and secret are received after creating the connected App on Azure portal

I would suggest to go for pre built skills /objects on Blueprism Prism Digital Exchange

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Wasif Ahmad
Consultant
Deloitte
Asia/Kolkata
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RE: Sending email using Outlook API

SuyogDoshi — Wed, 18 Mar 2020 18:18:00 GMT

Thank @Wasif Ahmad, we are facing Outlook programmatic access Security issue with BluePrism VBO. Firewall, VM and Exchange support teams are working to fix that issue. Even other solutions handling Outlook externally will face similar issues. Hence, we are looking at other options to send emails.

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Suyog Doshi
RPA Architect
LTI
Asia/Kolkata
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RE: Sending email using Outlook API

Anonymous — Wed, 18 Mar 2020 20:22:00 GMT

Hi suyog

you can register on the below URL for accessing graph api
https://aad.portal.azure.com/

This is the active directory portal

hope that helps

also outlook managed services API does not have any dependency on outlook

You can check the documentation below :
https://www.microsoft.com/en-gb/download/details.aspx?id=42951

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Wasif Ahmad
Consultant
Deloitte
Asia/Kolkata
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