topic Hi Arphy, in Product Forum

Cannot perform initial login to BP

AnatoliyBanniko — Thu, 23 Nov 2017 15:32:00 GMT

Hi, I have created a DB on SQL Server Express and made authentication type as Windows. Although, i cannot enter BP using my user account data that i use for windows, what could be the problem? Login failed. The username or password supplied were not valid. Please try again

Hi Arphy,

SteveBoomer — Thu, 23 Nov 2017 17:41:00 GMT

Hi Arphy, Did you select an admin group from AD that your Domain account is a member of? Regards, Steve

i used native user

AnatoliyBanniko — Thu, 23 Nov 2017 19:13:00 GMT

i used native user authentificaiton option during db creation, not active directory.

Hi,

SteveBoomer — Thu, 23 Nov 2017 19:54:00 GMT

Hi, Why would your Windows user account have access to Blue Prism then? When you try to log in, does it ask you for a username and password? If so, use Username: admin Password: admin You will have to change the admin password straight away. Once you are in you need to setup new users and assign them roles. It's quite well documented. Regards, Steve

Oh, yes, my bad, thank you

AnatoliyBanniko — Thu, 23 Nov 2017 19:56:00 GMT

Oh, yes, my bad, thank you very much! 🙂