topic RE: Unable spy the adobe acrobat screen while logging in in Product Forum

Unable spy the adobe acrobat screen while logging in

PraveenSenguttu — Thu, 16 Jun 2022 06:25:00 GMT

Hello community,
I need to convert my PDF file to Excel on my blue prism using adobe acrobat pro dc. When I try to convert using adobe acrobat, a screen appears asking me for my credentials.I am unable to spy that window to enter my credentials in this instance.

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Praveen Senguttuvan
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RE: Unable spy the adobe acrobat screen while logging in

shashank.kumar280 — Thu, 16 Jun 2022 07:43:00 GMT

Is the pdf document a scanned one? If not, there's a PDF to Excel converter that @Michael ONeil has developed and available on DX https://digitalexchange.blueprism.com/dx/entry/122031/solution/pdf-to-excel-converter

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Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
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RE: Unable spy the adobe acrobat screen while logging in

John__Carter — Thu, 16 Jun 2022 08:24:00 GMT

Hi Praveen - take a look in Task Manager as I have a memory that logging into Acrobat can involve more than one exe (eg AASIapp.exe, PDapp.exe). Your VBO is probably attached to the Acrobat.exe, meaning it can't spy anything belonging to a different exe. If this is the case then you'll need a VBO for each exe.

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John Carter
Professional Services
Blue Prism
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RE: Unable spy the adobe acrobat screen while logging in

PraveenSenguttu — Thu, 16 Jun 2022 08:51:00 GMT

@K.shashank SHASHANK
This was not a scanned document, but in my case I am not permitted to use the pdf to excel converter. Is there another way to accomplish this?

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Praveen Senguttuvan
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RE: Unable spy the adobe acrobat screen while logging in

shashank.kumar280 — Thu, 16 Jun 2022 09:49:00 GMT

Hi Praveen - You can go with John Carter's suggestion to spy the windows.

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Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
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RE: Unable spy the adobe acrobat screen while logging in

michaeloneil — Thu, 16 Jun 2022 10:29:00 GMT

Hi Praveen

I quick solution might be to open the pdf in word and then try to copy the information from the file into excel. Is there a company restriction on you using the converter or is it a download restriction? I can send you the vbo directly if you want.

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Michael ONeil
Technical Lead developer
NTTData
Europe/London
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