topic Read "on behalf of" email address in Product Forum

Read "on behalf of" email address

SagarDubey1 — Wed, 20 Nov 2019 16:11:00 GMT

Hi All,

We have a requirement where we want to read "on behalf of" email address.
For eg. if I get an email abc on behalf of xyz, then I want to read the email address of xyz.

Thanks in advance

------------------------------
Sagar Dubey
Application Development Analyst
Accenture
Indian/Chagos
------------------------------

RE: Read "on behalf of" email address

vivek.kumar.goel — Mon, 25 Nov 2019 09:18:00 GMT

Please check the microsoft documentation for knowing the elements of mailmessage class

https://docs.microsoft.com/en-us/dotnet/api/system.net.mail.mailmessage?view=netframework-4.8

May be a"REPLY-TO" is what you need.

------------------------------
Vivek Goel
RPA Architect
Asia/Singapore
+6594554364
https://www.rpatools.com/
------------------------------

RE: Read "on behalf of" email address

AndreyKudinov — Thu, 28 Nov 2019 13:20:00 GMT

You linked a System.Net.Mail class docs, which is used to send mail via smtp and can't be used to receive mail, which is what Sagar needs.
Otherwise, there are From and Sender. ReplyTo is a different thing.
https://stackoverflow.com/questions/4367358/whats-the-difference-between-sender-from-and-return-path

It is possible to do with EWS. Not sure about outlook VBO, but likely possible with customization if not available oob. I doubt that you can do that with mapiex.

------------------------------
Andrey Kudinov
Project Manager
MobileTelesystems PJSC
Europe/Moscow
------------------------------

RE: Read "on behalf of" email address

MattPalmer — Thu, 05 Dec 2019 13:40:00 GMT

I've used the NEOOPS MS Outlook VBO from the Digital Exchange to 'read on behalf of' a shared mailbox. I had a little bit of difficulty getting it to work at first, but once I figured out that I needed to add the shared mailbox to the Outlook profile everything works perfectly.

------------------------------
Matt Palmer
Business Process Specialist
Chesapeake Energy
America/Chicago
------------------------------