topic RE: License install issue in Product Forum https://community.blueprism.com/t5/Product-Forum/License-install-issue/m-p/48818#M4307 Hi Barry, that error suggests an incompatibility between the license version and the software version. Maybe the license is for a higher version of BP?<BR /><BR />------------------------------<BR />John Carter<BR />Professional Services<BR />Blue Prism<BR />------------------------------<BR /> Wed, 01 Dec 2021 12:17:00 GMT John__Carter 2021-12-01T12:17:00Z License install issue https://community.blueprism.com/t5/Product-Forum/License-install-issue/m-p/48817#M4306 Hello all.&nbsp;<BR />I tried to install our new license and got the error message below. This is the first time I have ever seen this error. I am on 6.7.2 just an FYI. I just purchased the license and received on 22NOV.<BR /><BR />Operation failed - Verification failed - signature is not valid.<BR /><BR />------------------------------<BR />Barry Bell<BR />RPA Manager<BR />DHGLLP<BR />America/New_York<BR />------------------------------<BR /> Tue, 30 Nov 2021 21:20:00 GMT https://community.blueprism.com/t5/Product-Forum/License-install-issue/m-p/48817#M4306 BarryBell 2021-11-30T21:20:00Z RE: License install issue https://community.blueprism.com/t5/Product-Forum/License-install-issue/m-p/48818#M4307 Hi Barry, that error suggests an incompatibility between the license version and the software version. Maybe the license is for a higher version of BP?<BR /><BR />------------------------------<BR />John Carter<BR />Professional Services<BR />Blue Prism<BR />------------------------------<BR /> Wed, 01 Dec 2021 12:17:00 GMT https://community.blueprism.com/t5/Product-Forum/License-install-issue/m-p/48818#M4307 John__Carter 2021-12-01T12:17:00Z RE: License install issue https://community.blueprism.com/t5/Product-Forum/License-install-issue/m-p/48819#M4308 Thank you I will check with the vendor. that was very helpful.<BR /><BR />------------------------------<BR />Barry Bell<BR />RPA Manager<BR />DHGLLP<BR />America/New_York<BR />------------------------------<BR /> Wed, 01 Dec 2021 12:26:00 GMT https://community.blueprism.com/t5/Product-Forum/License-install-issue/m-p/48819#M4308 BarryBell 2021-12-01T12:26:00Z