topic RE: How to bcc user in SMTP in Product Forum

How to bcc user in SMTP

Sushmitha.C — Fri, 18 Aug 2023 18:49:00 GMT

I want to use smtp actions to send mail but need to keep mail receiver in bcc. How can i achieve this as smtp send action has only to and from fields.

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sushmitha c
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RE: How to bcc user in SMTP

steven.boggs — Fri, 18 Aug 2023 19:21:00 GMT

I can confirm the 'Email - POP3/SMTP' VBO does not include the options for BCC and CC as part of the standard object. However, some research shows that this may be possible and others have been able to do this via amending the code stage for this object, as discussed here: http://rpaforum.net/threads/keep-a-person-in-cc-while-sending-an-email-using-blueprism.1329/#post-4104

Please note that these changes would be considered a customization and would render the customized VBO not officially supported by Blue Prism, so any issues you may encounter with this VBO after changing it would need to be investigated outside of Blue Prism Support. I would also encourage you to submit the idea to add this CC/BCC functionality to the standard VBO via the Digital Exchange Ideas form.

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Steve Boggs
Senior Product Support Engineer
Blue Prism
Austin, TX
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RE: How to bcc user in SMTP

harish.mogulluri — Fri, 18 Aug 2023 19:43:00 GMT

Hi Sushmitha,

Looks like the one you are using might be the old VBO download latest VBO from digital exchance( link below), It has added both cc and bcc option for send message action.

https://digitalexchange.blueprism.com/dx/entry/3439/solution/email---pop3smtp

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Harish Mogulluri
Lead developer
America/New_York TX
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