topic RE: How to fetch schedule logs,Blue Prism Event Log from the Application Server and Blue Prism Event log from the Runtime Resource ? in Product Forum

How to fetch schedule logs,Blue Prism Event Log from the Application Server and Blue Prism Event log from the Runtime Resource ?

apamecha — Wed, 11 May 2022 13:34:00 GMT

Hi,

Blue Prism Team is requesting for Schedule log, Blue Prism Event Log from the Application Server and Blue Prism Event log from the Runtime Resource. Please refer to the attached screen shot.

Please help me with steps to fetch the logs

Thank You
Akshit Pamecha

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Akshit Pamecha
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RE: How to fetch schedule logs,Blue Prism Event Log from the Application Server and Blue Prism Event log from the Runtime Resource ?

steven.boggs — Wed, 11 May 2022 13:49:00 GMT

Hi Akshit,

We have a Knowledge Base article which details the steps to grab the logs commonly requested by Support for troubleshooting here:
"How can I get the logs requested by Blue Prism Support?"

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Steve Boggs
Senior Software Support Engineer
Blue Prism
Austin, TX
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