topic Control Room: Connection Lost in Product Forum

Control Room: Connection Lost

Prasad10 — Wed, 01 Apr 2020 12:21:00 GMT

Hi,
I am using Learning Edition.
It is logging to the account fine. Got License setup fine.

When I go to Control Room, I see the
status: Missiing
&
Session Info: Connection Lost
Please see attached screenshot.

It is installed on local PC and BPServer is not authorized in Learning Edition.

Please advise how to fix this issue.
Thanks
Prasad

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Prasad10
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RE: Control Room: Connection Lost

Prasad10 — Wed, 01 Apr 2020 12:47:00 GMT

Found the Solution.

GoTo System, Scroll to the System and click Settings.
When the settings Screen opens,
Check the box under Local Devices which says Start a personal Runtime Resource on this machine when users sign in to Blue Prism.

It connects to your local Workforce.
See Screenshot.

Prasad

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Prasad10
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RE: Control Room: Connection Lost

lookman — Thu, 02 Apr 2020 15:07:00 GMT

Hi Prasad.

Thanks for letting us know you successfully resolved the issue as well as provided the solution.

Much appreciated.

jack

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Jack Look
Sr Product Consultant
Blue Prism
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