topic RE: Get work queue status in Product Forum

Get work queue status

AndreaFuguet — Thu, 05 Oct 2023 11:22:00 GMT

Hello all,

I need to extract the status from a queue item (see pic). Is it possible?

I searched among the options in the object "Work Queue" and I didn't find an action that would help me to achieve this.

Thanks a lot.

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Andrea Fuguet
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RE: Get work queue status

chris.strong — Thu, 05 Oct 2023 12:56:00 GMT

Hello @AndreaFuguet

The Work Queue > Get Item By ID action takes the input of Item ID and Queue Name and returns as an output the Status.

Tip: Within Design Studio, when you have an Action open and selected a Business Object, there is a help icon that generates the Object API definition and describes all the actions and what they are used for.

By way of a sample, this is the definition of: Get Item By ID

1.8 Get Item By ID

This action gets the item corresponding to the Id

Preconditions:

None

Endpoint:

An item is retrieved from the queue if available

Parameter	Direction	Data Type	Description
Queue Name	In	Text	The name of the queue.
Item ID	In	Text	The Id of the queue item
Item ID	Out	Text	The ID of the item retrieved - empty if there are none available.
Data	Out	Collection	The data associated with the item - a single collection row.
Status	Out	Text	The status of the item.
Attempts	Out	Number	The number of attempts already made to work this item.

I hopes this helps...

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Chris Strong
Senior Product Manager
SS&C | Blue Prism
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RE: Get work queue status

MichealCharron — Thu, 05 Oct 2023 12:57:00 GMT

@AndreaFuguet

Both the "Get Next Item" and "Get Item Data" actions have "Status" output parameters.

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Micheal Charron
Senior Manager
RBC
America/Toronto
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