topic Re: Customer Engaging Bots in Product Forum

Customer Engaging Bots

SimphiweTshezi — Thu, 22 Jul 2021 10:42:38 GMT

Hi All,

How can one allow customers to run their own processes in Blueprism without giving them full control of the entire platform?

Re: Customer Engaging Bots

krishna.kodimurali9 — Thu, 22 Jul 2021 11:25:38 GMT

Via a BAT file, Which allows them to any process with a double-click without opening blueprism.
You need to keep the resource PC bat file in the startup folder to start Listener.

Re: Customer Engaging Bots

SimphiweTshezi — Fri, 23 Jul 2021 06:43:42 GMT

Thank you so much Murali, your insights are greatly appreciated. I will definitely have deeper look into this.

Re: Customer Engaging Bots

JerinJose — Fri, 23 Jul 2021 07:28:54 GMT

Simphiwe Tshezi

you can also control the users access via role assignments. so they wont be able to edit or modify the process, but to run the process and view logs even access to resources and process can be controlled via Multi team environment access management options.

Re: Customer Engaging Bots

SimphiweTshezi — Fri, 23 Jul 2021 07:38:26 GMT

Thanks Jerin, much appreciated.

Re: Customer Engaging Bots

Tejaskumar_Darji — Fri, 23 Jul 2021 14:14:37 GMT

What is the step-by-step procedure to do this? Is there any guide provided by Blue prism. Please add the reference for the same. Thanks

Re: Customer Engaging Bots

ramprasad.gajula — Fri, 23 Jul 2021 14:25:41 GMT

Its possible via Blue Prism Web based control room(Blue Prism Vesrion 07).