Interact Installation On-Premise

PawelZawrotniak — Tue, 26 Jan 2021 08:29:50 GMT

Hello,

I have issue with installation of Interact for the on-premise version.
I followed the instruction, all prerequisites installed, RabbitMQ installed, certifications created.
The Hub and Interact installed properly, all connection were successful.

When I try to open the Interact with the https://ims.local below error message occurs.

Checked the web.config file and looks like below:

<?xml version="1.0" encoding="utf-8"?>
<configuration>
  <system.webServer>
    <httpProtocol>
      <customHeaders>
        <remove name="X-Powered-By" />
        <add name="Feature-Policy" value="geolocation 'self'" />
      </customHeaders>
    </httpProtocol>
    <handlers>
      <remove name="WebDAV" />
      <remove name="ExtensionlessUrlHandler-Integrated-4.0" />
      <remove name="OPTIONSVerbHandler" />
      <remove name="TRACEVerbHandler" />
      <add name="ExtensionlessUrlHandler-Integrated-4.0" path="*." verb="*" type="System.Web.Handlers.TransferRequestHandler" preCondition="integratedMode,runtimeVersionv4.0" />
      <add name="aspNetCore" path="*" verb="*" modules="AspNetCoreModuleV2" resourceType="Unspecified" />
    </handlers>
    <validation validateIntegratedModeConfiguration="false" />
    <modules>
      <remove name="WebDAVModule" />
    </modules>
    <security>
      <requestFiltering>
        <verbs allowUnlisted="true">
          <add verb="GET" allowed="true" />
          <add verb="POST" allowed="true" />
          <add verb="DELETE" allowed="true" />
          <add verb="PUT" allowed="true" />
          <add verb="OPTIONS" allowed="true" />
        </verbs>
        <requestLimits maxAllowedContentLength="1073741824" />
      </requestFiltering>
    </security>
    <aspNetCore processPath="dotnet" arguments=".\ImsServer.Web.dll" stdoutLogEnabled="false" stdoutLogFile=".\logs\stdout" hostingModel="OutOfProcess" />
    <applicationInitialization doAppInitAfterRestart="true" skipManagedModules="false"></applicationInitialization>
  </system.webServer>
</configuration>
<!--ProjectGuid: 40A376B5-1E6E-4618-923F-832E2399E7DF-->

Do you have idea why the error occurred?
Do you have any idea for solution?

Many Thanks in advance,

Regards,
Paweł

Re: Interact Installation On-Premise

chris.mcgowan — Fri, 29 Jan 2021 11:25:10 GMT

Hi Pawel,

You would be best raising a support ticket for this, see the link below;

https://portal.blueprism.com/customer-support/how-can-i-get-help-customer-support

Regards

Chris

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Interact Installation On-Premise

Re: Interact Installation On-Premise