topic Re: The same name of RR is shown twice in Control Room in Product Forum

The same name of RR is shown twice in Control Room

SeungjeiJang — Thu, 26 May 2022 02:24:14 GMT

Hi,

I posted a thread earlier about the scheduler issue.
And I think this is related to that issue as well.

I found a RR which I formatted and took the new name as the hostname change.

I can see this in the default folder in RR Management and another folder I moved.

Is it possible to be duplicated existing in the DB?

like, same RR name but different "resourceid" as Primary Key in the table?

What do I need to check first…?

Thanks.

Re: The same name of RR is shown twice in Control Room

expertcr — Wed, 01 Jun 2022 12:49:54 GMT

It is possible that change the server configuration from short names to FQDN, for this reason, they are duplicates. Retire the duplicates RR from the enviroment.

Just drag and drop the RR to the Retire window on the right side.

Re: The same name of RR is shown twice in Control Room

Walter.Koller — Thu, 02 Jun 2022 12:27:31 GMT

I am not sure if I understood what was done but is sounds to similar to what we experienced.

What can happen sometimes is when moving one RR from one folder to another folder, this RR is then shown in both folders. They always have the exact same status.
I think what we did was to move the RR back to the original folder to have it displayed only once, and then move the RR to the new destination.