topic Re: Login Agent / Log out in Product Forum

Login Agent / Log out

LucaS. — Wed, 10 Feb 2021 13:19:02 GMT

Hello guys, I have a problem using the login agent's actions, the login works but the log out does not, so the machine is locked logged in and appears as offline in the control room. I need to understand why the logout doesn't work, I tried to change everything on it and it still didn't work.

Re: Login Agent / Log out

benny.poumoko-bafouatika — Wed, 10 Feb 2021 14:50:09 GMT

Hi,

I will suggest checking the account starting the login agent service on the runtime resource, if it is set to a service account, change it to a local admin and if the issue is still present raise a ticket with us in support so that we can investigate this issue further.

KR

Re: Login Agent / Log out

michaeloneil — Thu, 11 Feb 2021 11:53:44 GMT

Hi Lucas

After the login runs does a listener launch on windows? you would need this set up to allow processes to run after the log in including the log out process.

Regards