topic Re: Browser mode in chrome not working in Product Forum

Browser mode in chrome not working

DevinBurnside — Mon, 21 Jun 2021 15:52:45 GMT

After selecting a link that opens a new window in chrome, I am able to identify the new window in win32 mode, but then unable to find any of the fields on the window using browser mode.

Re: Browser mode in chrome not working

steven.boggs — Mon, 21 Jun 2021 17:10:12 GMT

Hi Devin,

We would suggest you review the information provided in the "Troubleshooting Browser Integration" section of our Online Help as well as our many Knowledge Base resources about troubleshooting Chrome integration with Blue Prism as a first step.

If the guidance provided in these links does not help resolve this issue, we'd recommend to create a Support ticket with us so we can properly investigate this problem with you. Be sure to provide the suggested information when reporting an issue with the Chrome browser extension outlined here.

Re: Browser mode in chrome not working

ramprasad.gajula — Mon, 21 Jun 2021 18:11:16 GMT

Please check chrome browser extension enabled or not in chrome browser.