topic Re: Chrome Browser Timeout in Product Forum

Chrome Browser Timeout

KeerthanaJegann — Thu, 15 Jul 2021 15:50:10 GMT

Hello,

I have an automation in a web portal where we do some data entry and extract information from it. But after logging in, there will be a captcha box to be solved. So for now, bot pauses when it reaches the stage, someone manually solve the captcha and then the bot continues the rest of the steps. So we have a human intervention, not fully automated.

And recently we migrated from IE to Chrome. And I noticed, majority of the time, we are not getting the captcha box, so there is no need to solve the captcha at all. But sometimes we get it. We couldn't predict. So is there a way in a web portal, where we can completely disable the captcha by code in Chrome or any better way to handle it with no human intervention?

Re: Chrome Browser Timeout

steven.boggs — Thu, 15 Jul 2021 16:15:15 GMT

Hi Keerthana,

Please see this Knowledge Base article, "Can Blue Prism work with a web page which uses CAPTCHA?" for Blue Prism's official policy / stance on automating web pages with CAPTCHA.

Essentially, how you manage this is up to you and perhaps others can provide their suggestions here on how to work with this type of restriction. However, Blue Prism as a company respects the right of the designer to implement software which seeks to make this distinction between human and robotic users, and does not provide for, or promote, the use of Blue Prism software to circumvent such tests.

Re: Chrome Browser Timeout

EVIPUTI — Wed, 08 Sep 2021 18:31:10 GMT

Bear in mind, that it is a huge security breach, as captchas are specifically designed to filter out robots.

Re: Chrome Browser Timeout

VedSengupta — Fri, 17 Sep 2021 04:17:45 GMT

Hello Keerthana ,Steve & Vipul,
Have you used Interact in Blue Prism for Human in the loop?
I am not very used to it so asking for your response here.
But I think we can have Interact for the Captcha part (HIL) as an if or else!!

What's your take on it?