topic Re: Chrome extension problem 6.10.3 in Product Forum

Chrome extension problem 6.10.3

AnTrinh — Mon, 27 Dec 2021 11:30:10 GMT

Hi,

We recently updated to 6.10.3 to fix issues with the Chrome extension. But after updating to 6.10.3 we now get another error when Chrome gets restarted:

ERROR: Internal : Failed to perform step 1 in Navigate Stage 'Launch Chrome 2' on page 'Launch Chrome' - The port establishing the connection to the browser extension cannot be opened.

We are using ephemeral ports. When debugging we're able to launch Chrome if we're stepping into the Chrome manager object. Stepping over results in the mentioned error. We have tried both closing chrome and kill process, wait stages between killing and launching but with no luck.

All advise are appreciated, thanks.

Re: Chrome extension problem 6.10.3

henrynli — Wed, 29 Dec 2021 06:20:57 GMT

Hi,

Were you using Tracking ID and have you tried unchecking the highlighted setting and restart BP?

Re: Chrome extension problem 6.10.3

AnTrinh — Wed, 29 Dec 2021 09:20:20 GMT

Hi @Henry Li ,

In our case fixed browser extension port is already unchecked. We will try using tracking ID to see if this solves the problem. Thanks.