topic Scenario's where RPA fails to add in to queue in Product Forum

Scenario's where RPA fails to add in to queue

AravindBabu — Tue, 13 Dec 2022 23:31:53 GMT

Hi All,

I would like to know the scenario's where bot/RPA/digitalworker fails to add the case in to the queue.

Thanks & Regards,
Upputuri Aravind Babu
Member Technical, ADP

Re: Scenario's where RPA fails to add in to queue

Rambo27 — Wed, 14 Dec 2022 05:59:47 GMT

Hi Aravind,

Can you explain what is failing the case to add into queue ?

Re: Scenario's where RPA fails to add in to queue

PvD_SE — Wed, 14 Dec 2022 12:18:13 GMT

Hi Aravind,

The bot being unable to put cases to the Q is very rare. In fact, I've never encountered it. As Shikhar correctly indicates, you have to provide more details. Are you actually experiencing this problem or is it a situation you are considering to handle in case it occurs?

Happy coding!
---------------
Paul
Sweden