topic Login agent failure in Product Forum

Login agent failure

at392 — Fri, 13 Jan 2023 16:18:54 GMT

I am getting this error code on the login agent for windows:

ERROR: Exception : 0xc000006d: The attempted logon is invalid. This is either due to a bad username or authentication information.

However I have double checked and all the credentials are correct - why could this be happening?

Re: Login agent failure

Prasanth_IRPA_Dev — Fri, 13 Jan 2023 19:00:51 GMT

Hi,

Can you plz check the domain name (at startup params..)

Re: Login agent failure

AravindBabu — Sat, 14 Jan 2023 19:49:27 GMT

Hi Alex,
Here are some workaround tips to resolve the issue .
1. Validate the password stored in credential manager and check the permissions too.
2. Check the domain name.
3. Manually login in to the system with the password retrieve from credential manager.