https://community.blueprism.com/t5/Product-Forum/How-can-we-free-up-the-RAM-used-by-Decipher/m-p/97551#M45526 <P>We are seeing Decipher using a lot of RAM even when there is no load running on the window.<BR /><BR />Our system has a 16GB of RAM Memory. It has 13 GB in use, it does not allow access and it gives us errors in Data and Class Verification.</P> Thu, 13 Apr 2023 11:07:49 GMT GloriaRincon 2023-04-13T11:07:49Z https://community.blueprism.com/t5/Product-Forum/How-can-we-free-up-the-RAM-used-by-Decipher/m-p/97551#M45526 <P>We are seeing Decipher using a lot of RAM even when there is no load running on the window.<BR /><BR />Our system has a 16GB of RAM Memory. It has 13 GB in use, it does not allow access and it gives us errors in Data and Class Verification.</P> Thu, 13 Apr 2023 11:07:49 GMT https://community.blueprism.com/t5/Product-Forum/How-can-we-free-up-the-RAM-used-by-Decipher/m-p/97551#M45526 GloriaRincon 2023-04-13T11:07:49Z https://community.blueprism.com/t5/Product-Forum/How-can-we-free-up-the-RAM-used-by-Decipher/m-p/97552#M45527 <P>Hi Gloria,<BR /><BR />What is your current server configuration? Have you checked this with our <A href="https://bpdocs.blueprism.com/decipher-2-2/en-us/Guides/Architecture/sizing.htm">sizing guide</A>?<BR /><BR />Is a Capture model currently training? You will be able to tell by what tasks are running or if the model state in the database is 2. (CaptureModelML table)<BR />.<BR /><IMG src="https://bpdocs.blueprism.com/decipher-2-2/en-us/Resources/Images/Troubleshooting/capture-model-ml-database.png" class="img-responsive" data-mce-hlimagekey="bdeae581-6cc4-b7ba-e7d0-6df39cfaaa4b" data-mce-hlselector="#ReplyToContributedContent_4d7a22ec-f1ed-4368-9665-84abf97de485-tinyMce" /><BR />It might be worth raising a support ticket so we can help you investigate.<BR /><BR />Thanks<BR /><BR />Ben</P> Thu, 13 Apr 2023 12:08:45 GMT https://community.blueprism.com/t5/Product-Forum/How-can-we-free-up-the-RAM-used-by-Decipher/m-p/97552#M45527 Ben.Lyons1 2023-04-13T12:08:45Z