topic Region mode does not identify element correctly in Product Forum

Region mode does not identify element correctly

Anonymous — Fri, 21 Apr 2023 07:56:44 GMT

Hi,
While practising surface automation, I have encountered a problem with region mode. Region mode cannot identify the element properly. How can I resolve this issue?

Windows 10
Blue Prism 7.1.2

Screen settings:
125%
1920*1200

Regards,
Ekram

Re: Region mode does not identify element correctly

jsantiago08 — Fri, 21 Apr 2023 18:30:05 GMT

- Try adjusting it to 100% and see if that helps.
- Try adjusting the region size to see if that helps.
- Ensure that the element you are trying to identify has unique and consistent properties that can be used to differentiate it from other elements on the screen. If the element properties are not unique, you may need to use a different method to identify it.

Re: Region mode does not identify element correctly

Mukeshh_k — Fri, 21 Apr 2023 23:59:32 GMT

Hi Ekram - Just as what Kirby suggested try these remapping, readjusting ! if it continues to face difficulties -try exploring relative position method by creating a parent image - you can find detailed approach inside the attached surface automation guide.

Regards,
Mukesh