topic Hi Connor,     Is there an… in Product Forum https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49098#M4558 Hi Connor,     Is there an alternative you're aware of in case this cached exchange mode is defaulted, and cannot be unchecked ? The target mailbox is on o365. Thu, 23 Aug 2018 22:38:00 GMT Anonymous 2018-08-23T22:38:00Z Failed to initialise MAPIEx (A MAPI Error occurred : 0x80004005 : MAPI_E_CALL_FAILED). https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49094#M4554 I am using latest mapiex 1.1.15 for sending email. It was working fine. but when my outlook in the VM downgraded from 2013 to 2010 i started facing below issue  Failure in Send Mail function of Blue Prism Extended MAPI Automation. Failed to initialise MAPIEx (A MAPI Error occurred : 0x80004005 : MAPI_E_CALL_FAILED). And the BP Outlook Mapiex is not working not able to send email. Any help is much apprecieated. Thanks, Mon, 18 Jun 2018 18:46:00 GMT https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49094#M4554 SyedAbu 2018-06-18T18:46:00Z Was it working before on MS… https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49095#M4555 Was it working before on MS Outlook 2013 ? I am facing  the same issue. Anybody know how to solve it ? Wed, 18 Jul 2018 17:03:00 GMT https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49095#M4555 Anonymous 2018-07-18T17:03:00Z Has there been any… https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49096#M4556 Has there been any resolution to this issue? Thu, 02 Aug 2018 23:57:00 GMT https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49096#M4556 Anonymous 2018-08-02T23:57:00Z We had a simular issue. Go… https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49097#M4557 We had a simular issue. Go to mail settings in control panel. Go into email accounts. Double click on the account your sending from and on the next screen disable Cached exchange mode.   Hope this helps Thu, 16 Aug 2018 07:25:00 GMT https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49097#M4557 ConnorTickhill 2018-08-16T07:25:00Z Hi Connor,     Is there an… https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49098#M4558 Hi Connor,     Is there an alternative you're aware of in case this cached exchange mode is defaulted, and cannot be unchecked ? The target mailbox is on o365. Thu, 23 Aug 2018 22:38:00 GMT https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49098#M4558 Anonymous 2018-08-23T22:38:00Z Not sure if this solves the… https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49099#M4559 Not sure if this solves the issue. If you're sending an attachment, make sure there are no non-readable characters in it. Whenever there's a txt file with gibberish  characters, it errors out with Get Mail, when using Mapiex or Outlook VBO.  Thu, 06 Dec 2018 03:31:00 GMT https://community.blueprism.com/t5/Product-Forum/Failed-to-initialise-MAPIEx-A-MAPI-Error-occurred-0x80004005/m-p/49099#M4559 pranavred 2018-12-06T03:31:00Z