topic Re: ResourcePC http communication failed in Product Forum

ResourcePC http communication failed

sastharpa — Mon, 15 May 2023 19:37:46 GMT

We are trying to communicate with another resource PC via remotePC http. However, getting authentication failed error even with valid credentials.

All we are doing this in order to execute a job on a diff resource PC. Is this the right approach ? Please advise.

Note: The working when tried locally from the resource PC

Re: ResourcePC http communication failed

steven.boggs — Mon, 15 May 2023 19:51:12 GMT

From your screenshot, it looks like you're just using "User" instead of "User%20Name" for the username value 'admin'.

This KB article shows the example syntax for running a HTTP command to start a process -- could you try adding the above value and see if that works?

Re: ResourcePC http communication failed

sastharpa — Mon, 15 May 2023 20:34:12 GMT

Steve Boggs
Hi Steve, Yes, it worked with user name instead just user. However, it works only for authentication server users(AD user), getting same error for BluePrism native accounts.
Also, what does the response mean ? How to rectify ?

Re: ResourcePC http communication failed

steven.boggs — Tue, 16 May 2023 15:14:10 GMT

Glad to hear changing the username command worked. To address your follow-up question, the "Authentication Failed" message is because you cannot authenticate HTTP commands with an AuthenticationServer user. To use this, either an Active Directory or native Blue Prism user account would be required -- reference documentation here - https://bpdocs.blueprism.com/bp-7-1/en-us/frmLogin.htm

"If Authentication Server has been configured to use in a Blue Prism environment, users will only be able to log into the interactive client via Authentication Server.
Native and Active Directory authentication via the Blue Prism application server can still be used to authenticate runtime resources, telnet commands, AutomateC commands, and web services requests."