https://community.blueprism.com/t5/Product-Forum/Execution-Timeout-Expired-when-using-Work-Queues-Get-Exception/m-p/98185#M45997 <P><SPAN lang="EN-US">As the title says, I’m getting a Timeout error when trying to get Exception Items in my work queue with a specific tag. The exact error is as below:</SPAN></P> <P><SPAN lang="EN-US">ERROR: Internal: Execution Timeout Expired. &nbsp;The timeout period elapsed prior to completion of the operation, or the server is not responding.</SPAN></P> <P><SPAN lang="EN-US">This only occurs when using wildcards in the Tag Filter.</SPAN></P> <P><SPAN lang="EN-US">Our database is fine and is not bottlenecking. The issue is only present in the queue on our production environment which has a lot of cases. 10796 to be exact. It works fine when the queue has less cases.&nbsp;</SPAN><SPAN lang="EN-US"></SPAN></P> <P><SPAN lang="EN-US">Is there a way to increase the timeout period? Is it a configuration in BluePrism or the database. Any suggestions are appreciated.</SPAN></P> <DIV style="display: none; z-index: 16777271"></DIV> Tue, 11 Jul 2023 09:28:50 GMT fbh 2023-07-11T09:28:50Z https://community.blueprism.com/t5/Product-Forum/Execution-Timeout-Expired-when-using-Work-Queues-Get-Exception/m-p/98185#M45997 <P><SPAN lang="EN-US">As the title says, I’m getting a Timeout error when trying to get Exception Items in my work queue with a specific tag. The exact error is as below:</SPAN></P> <P><SPAN lang="EN-US">ERROR: Internal: Execution Timeout Expired. &nbsp;The timeout period elapsed prior to completion of the operation, or the server is not responding.</SPAN></P> <P><SPAN lang="EN-US">This only occurs when using wildcards in the Tag Filter.</SPAN></P> <P><SPAN lang="EN-US">Our database is fine and is not bottlenecking. The issue is only present in the queue on our production environment which has a lot of cases. 10796 to be exact. It works fine when the queue has less cases.&nbsp;</SPAN><SPAN lang="EN-US"></SPAN></P> <P><SPAN lang="EN-US">Is there a way to increase the timeout period? Is it a configuration in BluePrism or the database. Any suggestions are appreciated.</SPAN></P> <DIV style="display: none; z-index: 16777271"></DIV> Tue, 11 Jul 2023 09:28:50 GMT https://community.blueprism.com/t5/Product-Forum/Execution-Timeout-Expired-when-using-Work-Queues-Get-Exception/m-p/98185#M45997 fbh 2023-07-11T09:28:50Z https://community.blueprism.com/t5/Product-Forum/Execution-Timeout-Expired-when-using-Work-Queues-Get-Exception/m-p/98186#M45998 <P>HI Frederik,</P> <P> </P><P>Check below thread&nbsp;</P> <P> </P><P><A href="https://community.blueprism.com/communities/community-home/digestviewer/viewthread?MessageKey=34e184b7-83ed-4b1c-9e78-5d1ec527429b&amp;CommunityKey=0eb42ccc-db4b-4048-b061-c3608dc3d713&amp;tab=digestviewer#:~:text=ERROR%3A%20Internal%20%3A%20Execution%20Timeout%20Expired,-0%20Recommend&amp;text=According%20to%20BluePrism%20support%20it,got%20from%20the%20Documents%20section" target="test_blank">https://community.blueprism.com/communities/community-home/digestviewer/viewthread?MessageKey=34e184b7-83ed-4b1c-9e78-5d1ec527429b&amp;CommunityKey=0eb42ccc-db4b-4048-b061-c3608dc3d713&amp;tab=digestviewer#:~:text=ERROR%3A%20Internal%20%3A%20Execution%20Timeout%20Expired,-0%20Recommend&amp;text=According%20to%20BluePrism%20support%20it,got%20from%20the%20Documents%20section</A>.</P> Tue, 11 Jul 2023 13:14:34 GMT https://community.blueprism.com/t5/Product-Forum/Execution-Timeout-Expired-when-using-Work-Queues-Get-Exception/m-p/98186#M45998 harish.mogulluri 2023-07-11T13:14:34Z