topic Re: Unable to create password for admin - BP Learning Edition 7.2.1 in Product Forum

Unable to create password for admin - BP Learning Edition 7.2.1

SrinivasAkula1 — Wed, 06 Sep 2023 11:11:03 GMT

Hello everyone,

I've downloaded a blueprism learning edition (version 7.2.1) with a 90 days of free license yesterday.

I've installed the software and when it's done it asked me to create a password for the admin user (please find the attached screenshot).

I'm trying to create a new password but the problem is the password rule is saying that the password should be of more than 8 characters but surprisingly that screen itself (password text box) is not allowing me to enter/type more than 5 characters. It's a deadlock and I can't move further. I didn't even reach the step to enter the license.

Can someone help me with this?

Thanks,

Srinivas

Re: Unable to create password for admin - BP Learning Edition 7.2.1

TusharVarshney — Wed, 06 Sep 2023 11:44:00 GMT

Hi Srinivas, Please try with pasting directly.

Re: Unable to create password for admin - BP Learning Edition 7.2.1

DevendranVenkatesh — Wed, 06 Sep 2023 11:45:22 GMT

Hi,

While login to the blueprism for the first attempt provide user as 'admin' and password as 'admin' (this is default password set by bp) and then later you can go to system setting tab and then you can change the same as per your wish.

Re: Unable to create password for admin - BP Learning Edition 7.2.1

gabialemoyaMA — Wed, 06 Sep 2023 11:46:26 GMT

As someone else said, try to write it somewhere else and then paste it. Maybe is just showing five dots because of safety reasons too.

Re: Unable to create password for admin - BP Learning Edition 7.2.1

harish.mogulluri — Wed, 06 Sep 2023 11:55:46 GMT

Hi srinivas,

If you are unable to enter or close the blue prism instance it might need to forcefully close from task manager.

Restarting blue prism instance is the best option. In the older version admin password might work but in the later version bp forcefully ask to enter password 8 or more characters.

Re: Unable to create password for admin - BP Learning Edition 7.2.1

SrinivasAkula1 — Wed, 06 Sep 2023 13:59:26 GMT

Thank you everyone for taking your time to reply and looks like the issue is resolved when I pasted the password directly onto the password textbox.

Of course, the issue is weird but thank you so much for the quickest resolutions.

Regards,

Srinivas

Re: Unable to create password for admin - BP Learning Edition 7.2.1

nielslangenkamp — Mon, 23 Dec 2024 11:26:05 GMT

Hi,

I have the same issue. Pasting directly only pastes the first 5 characters for me. Does anyone know how I can resolve this issue?