topic Re: Chorus DB APIs in Product Forum

Chorus DB APIs

WilliamKirby — Thu, 05 Oct 2023 21:17:44 GMT

Does SS&C Blue Prism Chorus expose APIs for accessing, updating the local Chorus database (e.g. another application would like to retrieve a case history, interaction history, etc.). If so, are they REST APIs?

Re: Chorus DB APIs

findern — Mon, 09 Oct 2023 13:54:51 GMT

Hello William. Yes, SS&C Blue Prism Chorus has a set of RESTful APIs for viewing and updating data through integration. You can access the documentation for these APIs through the Chorus Customer Center here: https://ssctech.ssnc.cloud/choruscustomercenter?id=kb_view. If you do not already have a Customer Center profile, you will need to create one. After navigating to the site, click on Knowledge Center > API and Custom Code > Chorus > then select the link for the Chorus version you are currently running.

Re: Chorus DB APIs

WilliamKirby — Tue, 10 Oct 2023 16:45:19 GMT

I was not able to access the link because I don't have a proper login and I am not a Chorus customer. So just to validate, there seems to be available APIs between Chorus and the BP RPA solution, and for Chorus workflows to connect to external sources. What I haven't found are APIs that allow one to interact with a local Chorus database from another application for things like creating a workflow/process, retrieving workflow data, or inquiring on workflow status from another application. Do the referenced APIs below allow for this?

Re: Chorus DB APIs

findern — Tue, 10 Oct 2023 17:08:33 GMT

Yes, the API referenced in the Chorus Customer Center site open up those BPM actions for calling from another application.