topic Unable to fetch JWT token for Remedy API in Product Forum

Unable to fetch JWT token for Remedy API

AnuChitlangia1 — Thu, 09 Nov 2023 20:17:27 GMT

Hi Team,

I have an api for Remedy and i am trying to use it but unable to. Getting 401 error or some other error when trying to consume it. how to get JWT to work? API is otherwise working.

Re: Unable to fetch JWT token for Remedy API

LeonardoSQueiroz — Sun, 26 Nov 2023 16:58:17 GMT

Hello,

When trying to replicate the request in the postman, do you receive the same error?

Typically the 401 error is related to an authentication error.

Regards,

Re: Unable to fetch JWT token for Remedy API

shashank.kumar280 — Mon, 27 Nov 2023 06:10:26 GMT

Hi,

There is a asset available on DX for dealing with JWT https://digitalexchange.blueprism.com/dx/entry/3439/solution/jwt if that helps.

Re: Unable to fetch JWT token for Remedy API

AnuChitlangia1 — Mon, 27 Nov 2023 06:52:19 GMT

This issue is resolved now. Thanks for your response.