Warning there is currently 1 running process (Blue Prism)

ChrisRider — Thu, 30 Nov 2023 13:22:17 GMT

I have a scheduled process that runs at 745am and runs again at 12pm via the control center. First, it calls Login to login to the Windows system. Next, it runs the process. At the end of the process, I exit the application by using ALT-F4 keyboard sequence. Control center then runs Logout.

If I manually login to the Windows PC after the 745am job, I will often see a message from Blue Prism indicating something tried to close it. See the screenshot:

When the scheduled noon process runs, the warning dialog is interfering with the automation process it tries to run and fails. I then have to manually run the process.

I've examined the parameters for the early morning and afternoon run - they are identical.

If I have Blue Prism run the process from studio or dragging the job in control room to the resource pc, it runs ok. It does not cause the Blue Prism exit dialog to appear. I have not figured out how to reproduce the warning dialog.

One more bit of information - the noon run does not generate the Warning dialog from Blue Prism. It runs the same process, so not sure why it happens in the morning and not the afternoon.

Any thoughts on how to troubleshoot this? More of a workaround, but I suppose I could have have Blue Prism click the cancel button on the dialog. However, since I have no been able to reproduce the issue, I do not have a way to verify anything I try.

Maybe when the ALT-F4 is running, Blue Prism is being affected? I am using global send key event. Before it sends the key sequence, I have a step to activate the application I want to exit from. After activating the application, I have BP wait 5 seconds before sending the keyboard sequence.

Re: Warning there is currently 1 running process (Blue Prism)

John__Carter — Fri, 01 Dec 2023 09:30:40 GMT

Hi Chris yes I'd say your ALT F4 is hitting your Resource PC window. So options, and you could do both, are:

Use a different, non-global, close method
Start resource PC with the /invisible switch

Re: Warning there is currently 1 running process (Blue Prism)

ChrisRider — Mon, 04 Dec 2023 13:47:13 GMT

I followed John Carter's advice and made the Resource PC invisible. I have not had the issue for a few days now - looks like this fixed the issue.

topic Re: Warning there is currently 1 running process (Blue Prism) in Product Forum

Warning there is currently 1 running process (Blue Prism)

Re: Warning there is currently 1 running process (Blue Prism)

Re: Warning there is currently 1 running process (Blue Prism)