topic Re: Unable to access File menu options on PCOMM console via Blue Prism. in Product Forum

Unable to access File menu options on PCOMM console via Blue Prism.

nilesh.joshi — Wed, 17 Jan 2024 15:35:18 GMT

Hello all,

How to access menu options on PCOMM console via Blue Prism?

I am unable to select Actions menu on PCOMM console and select Menu options using mouse click. Also I am unable to spy the menu options using Win32 mode. What am I missing?

================= PCOMM Console menu I am trying to click on -

=================== Submenu I am trying to click on -

================= It provides Win32 mode for spying however does not spy the Menu panel -

================= It highlights the buttons however does not spy them successfully.

================= Clicking CTRL-LeftClick switches Spy mode but doesnt return to Win32 mode even after pressing ALT key.

Kindly advise.

Re: Unable to access File menu options on PCOMM console via Blue Prism.

harish.mogulluri — Wed, 17 Jan 2024 16:36:17 GMT

Hi Nilesh Joshi,

Check below guides and see if it helps you to resolve the issue encountered.

https://bpdocs.blueprism.com/z-pdf/bpe/mainframe/blue-prism-mainframe-guide-using-blue-prism-mainframe-spy.pdf

https://bpdocs.blueprism.com/bp-6-10/en-us/helpMainframe.html?TocPath=Blue%20Prism%20communication%20summary%7CElement%20parameters%7C_____3#:~:text=Spying,(for%20example%2C%2080x24).

https://bpdocs.blueprism.com/bp-6-9/en-us/troubleshooting-mainframe.html

Re: Unable to access File menu options on PCOMM console via Blue Prism.

nilesh.joshi — Wed, 17 Jan 2024 19:24:00 GMT

I am trying to spy the "Windows" portion of the emulator using Win32 mode, however Win32 mode launches but switches to other mode after clicking Ctrl-leftclick. Due to this, the "Windows" toolbars or menu options cannot be spied.

Re: Unable to access File menu options on PCOMM console via Blue Prism.

nilesh.joshi — Fri, 19 Jan 2024 19:54:23 GMT

The issue was resolved by creating a separate object model and spying the Windows panel on Mainframe console using Win32 mode. The WIn32 mode worked nicely this time. Next step will be to reference this object in Process Studio separately.